What Is the ClubGG Union Back Office? A Plain-English Overview
Administration on ClubGG happens in two places. Every Club is administered inside the ClubGG app. Unions can also use the Union Back Office, a web-based management platform built for overseeing several Clubs at once.
This article explains what the Union Back Office is for, who can use it, and how it relates to the tools every Club already has.
Club Administration in the App
Depending on the available ClubGG features and settings, Club administration in the app can include reviewing membership applications, assigning roles and permissions, managing Agent downlines, restricting access to games, and setting up poker games and tournaments. The roles themselves are explained in ClubGG Club Roles Explained: Master, Manager, Agent, and Player.
What the Union Back Office Adds
A ClubGG Union connects affiliated Clubs that follow shared Union rules. The Union Back Office is where Union management can see and manage activity across those Clubs in one place.
Depending on the features available and the permissions held, it can support:
Visibility across Clubs: member and Club activity, reviewed by date range.
Member records: each member's role and Club, along with a login history showing when and from which platform an account was used.
Game access controls: limits on the games and blind levels a member can join.
Club-level limits: a weekly win/loss limit that can be set on an affiliated Club.
Agent-level limits: a weekly win/loss limit that can be set on an affiliated Agent.
The Counters: where chips and credits move between the Union, its Clubs, Agents and members, with a history of each movement.
Events and reports: features such as leaderboards and Bad Beat Jackpots, alongside reporting.
The chips and credits handled there are in-app only, as described in Club Chips and Credits, Explained, and moving them between accounts is a chip transfer.
Who Can Use It
The Union Back Office is an optional but highly recommended add-on for serious Unions.
Access sits with the Union's own administration. The Union Master can use it, and it is the Union Master who chooses which Union Managers get Back Office access and with which permissions. Both roles are explained in Union Master and Union Manager: What Each Role Does.
Only the Master Club's administration sees data for the whole Union. Every other affiliated Club sees its own Club data, as before.
How It Fits With Club Roles
The Union Back Office does not replace any Club-level role. Every affiliated Club still has its own Club Master, its own Club Managers, and its own Agents and Players, and is still administered in the app.
What changes is the control and view. Union management can review activity across every affiliated Club in one place, rather than one Club at a time. The Back Office is a web platform, opened in a browser rather than in the ClubGG app.
In short, every Club is administered in the app, and the Union Back Office adds a Union-wide view for Union management to review activity and manage affiliated Clubs.
ClubGG is a free-to-play social poker platform and does not facilitate real-money wagering. More information about ClubGG and the platform is available on the About Us page.
About the Author: Maury Orton is a poker writer and editor contributing to ClubGG. He focuses on clear, reliable explanations, drawing on years of experience in online poker media and digital publishing.
